Managing Your Subscription

Learn how to manage your subscription — from upgrading to access more features to pausing or canceling when needed.

Your Subscription

Check Your Current Plan

1. Click your avatar → Settings
2. Go to Billing
3. Your current plan is displayed at the top

You'll see:

• Plan name (Free, Pro, Enterprise)
• Price and billing frequency
• Next billing date
• Status (Active, Canceled, Past Due)

Upgrading

Why Upgrade?

Upgrading unlocks:

• More AI conversations and tokens
• Access to all AI models
• Increased generation limits
• Team collaboration features
• Priority support
• Advanced analytics

How to Upgrade

1. Go to Settings → Billing
2. Click Upgrade or Change Plan
3. Select your desired plan
4. Review the price difference
5. Confirm and enter payment details
6. Your new plan activates immediately

Prorated Billing

When you upgrade mid-cycle:

• You only pay the difference for remaining days
• No double-charging for the same period
• New features are available immediately

Example: If you upgrade from Free to Pro ($29/month) halfway through the month, you'll pay approximately $14.50 for the remaining 15 days.

Annual vs Monthly

Save money by paying annually:

To switch to annual:

1. Go to Settings → Billing
2. Click Switch to Annual
3. Pay the annual amount
4. Enjoy a full year of access

Downgrading

Before You Downgrade

Consider:

• You'll lose access to premium features
• Usage limits will be reduced
• Team features may become unavailable
• Generated content remains accessible

How to Downgrade

1. Go to Settings → Billing
2. Click Change Plan
3. Select a lower-tier plan
4. Review what you'll lose access to
5. Confirm the change

When Downgrade Takes Effect

• Your current plan continues until the end of your billing period
• The new plan starts on your next billing date
• No partial refunds for the current period

Downgrading to Free

If you switch to the Free plan:

• All premium features are removed at period end
• Your data and content remain accessible
• You can upgrade again anytime

Canceling

How to Cancel

1. Go to Settings → Billing
2. Scroll down and click Cancel Subscription
3. Tell us why (optional feedback)
4. Confirm cancellation

After Cancellation

• You keep full access until your billing period ends
• Your data is retained for 30 days after expiration
• You'll receive a reminder before data deletion
• Resubscribe anytime to restore access

Pause vs Cancel

Currently, the platform doesn't offer a pause option. If you need a break:

• Cancel your subscription
• Resubscribe when you're ready
• Your data is saved for 30 days

Resubscribing

After Cancellation

To resubscribe:

1. Go to Settings → Billing
2. Click Resubscribe or Choose Plan
3. Select your plan
4. Complete payment
5. Access is restored immediately

After Data Deletion

If your data was deleted (30+ days after cancellation):

• You can still create a new subscription
• Previous data is not recoverable
• You'll start fresh

Billing Cycle

How Billing Works

• Monthly plans — Charged same day each month
• Annual plans — Charged same day each year
• Team plans — Charged to team owner

Changing Your Billing Date

The billing date is set when you first subscribe and cannot be changed. If you need a different date:

1. Cancel your current subscription
2. Wait until your desired date
3. Resubscribe

Failed Payments

If a payment fails:

1. You'll receive an email notification
2. We'll retry the charge automatically
3. Update your payment method if needed
4. Service continues for a grace period
5. After grace period, access may be suspended

Team Subscriptions

Team vs Personal

Team Subscription Management

Only the team Owner can:

• Upgrade or downgrade the team plan
• Update payment methods
• View invoices
• Cancel the team subscription

Leaving a Team

If you leave a team:

• You lose access to team features
• Your personal subscription (if any) is unaffected
• No charges to your personal payment method

Subscription FAQ

Can I try before I buy?

Yes! The Free plan lets you try the platform. Some paid plans may also offer trial periods.

Will I be charged automatically?

Yes, subscriptions renew automatically. You'll receive a reminder email before each renewal.

Can I get a refund?

• Full refund if you cancel within 7 days (first subscription only)
• No partial refunds for monthly plans
• Annual plans may be eligible for prorated refunds — contact support

What happens to my data if I cancel?

• Data is retained for 30 days after your subscription ends
• You can export your data during this period
• After 30 days, data is permanently deleted

Can I have multiple subscriptions?

• One subscription per personal account
• One subscription per team you own
• You can be a member of multiple teams

How do I update my plan?

Go to Settings → Billing → Change Plan

Where can I see my payment history?

Go to Settings → Billing → Invoices