Notifications

The platform keeps you informed about important updates, team activity, and AI task completions through notifications.

Notification Types

In-App Notifications

Real-time alerts within the platform:

• Appear in the notification bell icon
• Show unread count badge
• Click to view and take action
• Persist until you dismiss them

Email Notifications

Updates delivered to your inbox:

• Sent to your account email
• Include quick action links
• Can be customized per category
• Follow your notification preferences

What You'll Be Notified About

Account Activity

• Account created / welcome email
• Password changed
• New sign-in from unknown device
• Security alerts

Team Updates

• Invitation to join a team
• Added to or removed from a team
• Role changed
• Team settings updated by admin

AI & Generation

• Long-running tasks completed
• Generation finished (when you've navigated away)
• Agent task results
• Errors that need attention

Billing

• Subscription renewed
• Payment successful / failed
• Plan upgraded / downgraded
• Usage limits approaching

System

• Maintenance announcements
• New features
• Important policy updates

Managing Notifications

Access Notification Settings

1. Click your avatar in the top right
2. Select Settings
3. Go to Notifications

View Your Notifications

1. Click the bell icon in the top right
2. See unread notifications first
3. Click a notification to view details
4. Click Mark all as read to clear

Customize Preferences

Choose which notifications you receive:

For configurable categories:

1. Go to Settings → Notifications
2. Toggle each notification type on/off
3. Choose channel (in-app, email, or both)
4. Save your preferences

Email Notification Settings

Frequency Options

For non-urgent notifications:

• Immediately — As soon as they happen
• Daily digest — Once per day summary
• Weekly digest — Once per week summary
• Never — Disable email notifications

Managing Email Preferences

1. Go to Settings → Notifications → Email
2. Set frequency for each category
3. Choose digest timing (morning, evening)
4. Save changes

Unsubscribe from Emails

Each email includes an unsubscribe link:

1. Click Unsubscribe at the bottom of any email
2. Choose which notifications to stop receiving
3. Or manage all preferences in settings

Browser Notifications

Enable Browser Notifications

Get real-time notifications even when not on the platform:

1. Go to Settings → Notifications
2. Click Enable Browser Notifications
3. Allow when your browser asks for permission
4. Test with the Send Test Notification button

Browser Notification Tips

• Works when the platform is open in any tab
• Shows even when minimized
• Click notification to jump to the platform
• Disable in browser settings if needed

Notification Best Practices

Stay Organized

1. Check notifications regularly
2. Act on or dismiss notifications promptly
3. Use the Mark all as read feature
4. Adjust preferences if you're getting too many

Reduce Noise

1. Turn off notifications you don't need
2. Use digest mode for less urgent updates
3. Keep critical notifications on (security, billing)
4. Review preferences periodically

Stay Informed

1. Keep security notifications enabled
2. Enable team notifications if you collaborate
3. Get completion alerts for long tasks
4. Allow important system announcements

Troubleshooting

Not Receiving Email Notifications

1. Check your spam/junk folder
2. Add our email to your contacts
3. Verify notification is enabled in settings
4. Check the email address on your account
5. Wait a few minutes (slight delays are normal)

Not Receiving In-App Notifications

1. Refresh the page
2. Check the notification bell for updates
3. Verify notification is enabled in settings
4. Clear browser cache and try again
5. Try a different browser

Browser Notifications Not Working

1. Check browser permission settings
2. Ensure the platform has notification permission
3. Verify notifications are enabled in settings
4. Make sure browser isn't in focus mode/DND
5. Try re-enabling in settings

Too Many Notifications

1. Go to Settings → Notifications
2. Disable non-essential categories
3. Switch to digest mode for frequent updates
4. Unsubscribe from marketing emails if not wanted

Notification Privacy

What We Track

• Delivery status (sent, delivered, opened for email)
• Click-through for important links
• Unsubscribe preferences

What We Don't Do

• We don't sell notification data
• We don't share with third parties
• You can delete notification history anytime

Deleting Notification History

To clear your notification history:

1. Go to Settings → Notifications
2. Click Clear Notification History
3. Confirm deletion

This removes past notifications but doesn't change future preferences.